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Posted by Bal√°zs Hadnagy on 2017 October 05 10:51

Dear Customers,


We would like to announce our new file sharing solution, the Balabit Upload Portal.

Please check the short guide below on its usage.


  1. Log on to with your existing MyBalabit credentials.
  2. Navigate to the folder that has the same Ticket ID number as the issue that you want to upload files for.
    We have automatically created this folder for you when you have opened the ticket.
  3. To upload your file(s) either drag&drop them or click , click Upload file and browse for them.
  4. After the upload has finished, inform your support expert in a reply to your ticket so that we can start analyzing your issue right away.

You may also a more detailed guide by clicking here.


If you encounter any difficulty with it, please contact us by opening a ticket.


Kind regards,

Support Team